We can offer you an exchange, store credit or refund for an incorrect choice or if you had a change of mind.
Returns and order cancellations due to incorrect choice or change of mind are subject to a 5% restocking/cancellation fee which will be deducted from the refund amount.
The products must be returned within 14 days from date of purchase. They must be unused, unopened and in their original packaging and condition. You will have to pay for return postage or return in person to our Glebe Market stall.
If your order is yet to be dispatched and you have chosen a product incorrectly, please contact us as soon as possible and we can amend your order for you. Once orders have been processed and are pending dispatch or have been dispatched products cannot be changed or cancelled and you will have to follow the returns procedure to exchange or obtain a refund.